Privacy policy

Koala Island Whitsundays Pty Ltd  has created this privacy statement to demonstrate our firm commitment to privacy. This statement sets forth our information gathering and dissemination practices for the www.koalaadventures.com website.

What We Collect and Where

Our site use several different forms that our customers can use to request information, products, and services. From these forms, we collect the following information:

Visitors’ contact information (like e-mail addresses)
Unique identifiers (like customer numbers)

IP Addresses

No attempt will be made to identify users or their browsing activities except in the unlikely event of an investigation, where a law enforcement agency may exercise a warrant to inspect server logs. The statistics and log files may be preserved indefinitely and used at any time and in any way necessary to prevent security breaches and to ensure the integrity of the information supplied by Koala Adventures.

In general on Koala Adventures websites, IP addresses (the Internet address of a computer) are logged to track a user’s session while the user remains anonymous. We analyse this data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there. In general, we do not link your IP addresses to anything personally identifiable to you. In those limited cases where session information is not anonymous, Koala Adventures will provide notice of the practice and an opportunity to ‘opt out’.

When Koala Adventures receives information about your session or about you, we may also use it for research or to improve our site and the services we offer you.

How Secure is the Information We Collect?

Koala Adventures makes every effort to follow industry standard security measures to prevent the loss, misuse and alteration of the information under our control. All financial is encrypted during transmission, and our company databases are accessible only to internal employees. Once Koala Adventures receives information from you via email or any other means, the information is in a secure environment. Your personal information will not be released unless Koala Adventures believes in good faith that the law requires it or your permission is granted.

What Do We Use This Information For?

We use your contact information to send you information about our company and to get in touch with you when necessary. We also use the information we collect to improve our website. We will never at your email address to marketing mailings unless we have explicitly received your permission to do so. Our site allows you to opt out of receiving communications from us. If you do not wish to receive future marketing mailings, please send e-mail to unsubscribe@koalaadventures.com. For other ways to contact us, please see our contact us page.

What About Cookies?

Koala Adventures’ websites use ‘cookies’, which are small files that may be placed on your hard disk for record-keeping purposes. A cookie helps us remember who you are. We mainkyl use this cookies for analytics. Cookies can make your subsequent visits to the web page simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (However, by not accepting cookies, some webpages may not display properly or you may not be permitted to access certain information.) A server cannot find out a name or email address, or anything about a user’s computer, by using cookies. Cookie information is not stored or collected by Koala Adventures.

Linked Sites

This site contains links to external Web Sites. Koala Adventyres is not responsible for the privacy practices or the content of these websites.

Queries

If you have any questions or comments about our privacy practices, or would like to correct or update information provided to Koala Adventures via its website, please contact us.

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